STANDARD TERMS AND CONDITIONS OF SALE

Last Updated: [26 August 2024]

These Standard Terms and Conditions of Sale ("Terms") apply to all orders and purchases made through the website of Transhome Group Pty Ltd ("we," "our," or "us") located at [your website URL] (the "Site"). By placing an order on our Site, you agree to be bound by these Terms. Please read them carefully before placing an order.

1. Orders and Acceptance

1.1. All orders placed through our Site are subject to our acceptance. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order.

1.2. Upon placing an order, you will receive an order confirmation via email. This confirmation is only an acknowledgment of your order and does not constitute our acceptance of your order.

2. Pricing and Payment

2.1. All prices displayed on our Site are in [your currency] and are inclusive of any applicable taxes, unless stated otherwise. Prices are subject to change without notice, but any such changes will not affect orders that have already been placed and accepted.

2.2. We accept payment through various methods, including credit/debit cards, PayPal, and other payment gateways as specified on our Site. Payment must be received in full before your order is processed.

3. Delivery and Shipping

3.1. We deliver products to addresses within [your country] only. Delivery times are estimated to be between 3-5 working days, depending on product availability, excluding weekends and public holidays.

3.2. Delivery charges, if applicable, will be displayed at checkout before you complete your purchase.

3.3. While we strive to meet the delivery times indicated, we are not responsible for delays caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or transportation issues.

3.4. If a product is out of stock or unavailable after you have placed your order, we will notify you as soon as possible and provide you with the option to wait for the product to become available, choose an alternative product, or cancel your order for a full refund.

4. Title and Risk

4.1. Title to and risk of loss of the products pass to you upon delivery to the address specified in your order.

5. Returns and Refunds

5.1. We want you to be satisfied with your purchase. If for any reason you are not satisfied with your order, you may return the products in their original condition within [X] days of receipt for a refund or exchange. Please note that return shipping costs may apply.

5.2. To initiate a return, please contact our customer service team at [your contact email/phone number]. We will provide you with instructions on how to return the product(s).

5.3. Refunds will be processed to the original payment method used at the time of purchase. Please allow [Y] business days for the refund to be processed once we receive the returned product(s).

5.4. We reserve the right to refuse a return or exchange if the product(s) returned do not meet our return policy conditions.

6. Warranty and Liability

6.1. Our products are covered by a [X]-month warranty from the date of delivery against defects in materials and workmanship. This warranty does not cover damage caused by misuse, abuse, or normal wear and tear.

6.2. To make a warranty claim, please contact our customer service team at [your contact email/phone number] with your order details and a description of the defect.

6.3. Our liability for any claim, whether based on breach of contract, negligence, or any other cause of action, shall not exceed the purchase price of the product(s) in question. In no event shall we be liable for any indirect, incidental, or consequential damages.

7. Intellectual Property

7.1. All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of Transhome Group Pty Ltd or its content suppliers and is protected by copyright and other intellectual property laws.

7.2. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from our Site without our prior written consent.

8. Governing Law and Dispute Resolution

8.1. These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of [Your Jurisdiction].

8.2. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

9. Amendments to These Terms

9.1. We reserve the right to amend these Terms at any time. Any changes will be posted on our Site, and it is your responsibility to review these Terms regularly. Your continued use of our Site following the posting of any changes constitutes your acceptance of those changes.

10. Contact Information

If you have any questions about these Terms, please contact us at: